Shipping policy

Thank you for shopping at Deevine.

Order Processing Time:

  • All orders are processed within 10 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery delays can occasionally occur. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Methods:

  • We offer standard shipping options within the UK. For international orders, please contact us at dianazaharia12345@yahoo.com to inquire about shipping options and rates.

Shipment Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

  • DeeVine is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • DeeVine is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Lost Packages:

  • If your package is lost in transit, please contact us at dianazaharia12345@yahoo.com and we will work with the carrier to resolve the issue.

Returns Policy:

  • For information about returns and exchanges, please refer to our Return and Refund Policy.

Contact Us:

  • If you have any questions about our Shipping Policy, please contact us at dianazaharia12345@yahoo.com